Privacy Policy

1. Introduction

The TTA Referee Portal ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our referee management platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact details
• Date of birth and identification information
• Referee qualifications and certifications
• Club affiliations and administrative roles
• Banking details for payment processing (where applicable)
• Emergency contact information

2.2 Usage Information

We automatically collect information about your use of our platform:

• Login times and session duration
• Pages visited and features used
• Device information and browser type
• IP address and location data

2.3 Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Improve platform functionality
• Analyze usage patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• Platform Operations: Managing accounts, processing registrations, and facilitating referee appointments
• Communication: Sending notifications, updates, and important announcements
• Compliance: Meeting regulatory and sporting organization requirements
• Payment Processing: Processing fees and payments (where applicable)
• Platform Improvement: Analyzing usage to enhance features and user experience
• Support: Providing technical assistance and customer service

4. Information Sharing and Disclosure

4.1 Authorized Disclosure

We may share your information with:

• Sporting Organizations: TTA and affiliated leagues for official purposes
• Club Officials: Relevant club administrators for appointment coordination
• Payment Processors: Secure third-party services for financial transactions
• Service Providers: Trusted partners who assist in platform operations

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure platform security
• Respond to emergency situations

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption
• Access Controls: Role-based permissions and authentication
• Secure Infrastructure: Microsoft Azure cloud hosting with enterprise security
• Regular Auditing: Continuous monitoring and security assessments
• Data Backups: Encrypted backups with secure restoration procedures

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account and provide services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Historical referee performance data may be retained indefinitely for sporting organization records.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities

8. Third-Party Services

Our platform may integrate with third-party services:

• Authentication: Google, Microsoft, Facebook, or Apple sign-in
• Communication: Email and messaging services
• Analytics: Usage analysis and reporting tools
• Payment: Secure payment processing providers

These services have their own privacy policies, which we encourage you to review.

9. Children's Privacy

Our platform is designed for use by referees and officials, typically aged 14 and above. For users under 18:

• Parent/guardian consent may be required
• Additional privacy protections apply
• We comply with applicable child privacy laws

10. International Data Transfers

Your information may be processed and stored in:

• Australia (primary data center)
• Other countries where our service providers operate

We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make changes:

• We will update the "Last Updated" date
• Significant changes will be communicated via email or platform notification
• Continued use constitutes acceptance of the updated policy

12. Contact Information

For questions about this Privacy Policy or your personal information, please contact our Data Protection Officer through the appropriate channels provided by your sporting organization.

13. Definitions

• "Personal Information" means information that identifies or can be used to identify you
• "Platform" refers to the TTA Referee Portal web application and related services
• "TTA" refers to the Table Tennis Association or relevant sporting organization
• "We", "Us", "Our" refers to the operators of the TTA Referee Portal